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Due to the national holidays as Golden Week, we will close 2018/4/28~2018/4/30 and 2018/5/3~2018/5/6.
This may cause delays with our responses. Thank you for your understanding.
I bought this product, but I have never used it, but I can not give it up at all. Just rising about 20 cm from the bottom does not move from the same place no matter how much lever operation is done. I got up to the top during the first trial but it was not working when I left it for a while. Will repair and inspection be free of charge in this case? Please let me know the shipping method if you can do it.